Fixing My Damn Bluetooth

So I spent the last 6 months owning a bluetooth headset and being completely unable to use it, thanks to Verizon’s horrendous phone software. I have a RAZR V3m from Verizon, and for my birthday Colette bought me a Motorola H350 headset, like this:

Motorola H350

From the moment I first used it I could never receive calls via the headset. Whenever I’d answer a call with the headset connected, I could hear the caller but they couldn’t hear me. After that I basically quit using it until a few days ago, when I decided “F THIS I’M USING THIS PIECE”. Someone on a message board had told me that a master factory reset would correct the issue, but that turned out to be untrue. Everything was still fubar. So I finally broke down and rode to the Verizon store to have the tech there flash the firmware on the phone to the latest version (thanks to Verizon’s genius, you can’t do anything like this yourself). He takes the phone and the headset and tells me it’ll take 45 minutes for the process to complete, which is BS but I left it with him anyways. After I got it back he tells me everything’s working perfectly, but I quickly find out that he’s wrong… it’s even worse than before. Now I couldn’t even hear the person calling me. Once I stopped being pissed off at it again, I tried the master reset just for kicks and it worked! Now I can look like a douche with a headset on everywhere I go. Thank GOD.